Voice Agent
Voice that resolves, on an SLA.
Sirenn runs SLA-bound voice workflows — answering, resolving, and routing calls with the same auditability, QA, and reporting as every other operational lane.
How it runs
Every call, handled like an operational item.
Sirenn brings voice into the same governed loop as the rest of the operation.
Answer & understand
Calls are answered and intent is captured immediately.
Resolve or route
Straightforward calls resolve; the rest route with context.
Hand off with context
Human handoffs carry the full call context, not a cold ticket.
QA & report
Calls are QA-sampled and reported like any other lane.
Capabilities
What Sirenn does
Voice automation
Automated handling for high-volume voice work.
Call routing
Intelligent routing to the right resolution path.
SLA-bound handling
Voice held to the same SLAs as everything else.
Warm handoff
Context-rich handoffs to human specialists.
Transcript audit
Every call transcribed and reviewable.
Outcome reporting
Resolution and cause reported per call.
Bring your voice lane onto Sirenn.
Run a voice workflow with real SLAs, QA, and transcript-level audit from day one.
Start a Pilot →