BergLabs.

Start a pilot

From workflow audit to measured proof, in 4 weeks.

Choose the workflow. We map, deploy and measure a structured 4-week pilot before you scale.

Write the pilot brief See use cases
4-week pilotAudit · Build · Run · Prove
  1. Week 01AuditMap the flow
  2. Week 02BuildWire the rules
  3. Week 03RunShadow, then live
  4. Week 04ProveMeasured readout

Audit → Build → Run → ProveThen scale, extend or stop

Illustrative diagram. Week 3 always starts in shadow mode: the layer runs beside your team before anything acts.
  • One workflow

    The one your team already recognises.

  • Four weeks

    Audit, build, run, prove.

  • One number

    Agreed before week one, measured in week four.

The 4-week pilot

Diagnose, design, deploy, measure.

  1. Week 1 · Audit · Map flow

    Diagnose

    We map the workflow, the systems, the volume and the constraints, then agree the baseline and the one number the pilot will move.

    OutputBaseline and target

  2. Week 2 · Build · Wire rules

    Design

    Rules, thresholds and review paths are wired on BergFlow and BergAuto. Who decides, who reviews and how exceptions close is written down.

    OutputRules and review paths

  3. Week 3 · Run · Live queue

    Deploy

    The workflow runs in shadow beside your team, then goes live on clear cases once the scores match your team’s decisions.

    OutputLive queue, shadow first

  4. Week 4 · Prove · Measured

    Measure

    Quality, cycle time, SLA and accepted work are measured against the baseline and reviewed with you.

    OutputMeasured readout

Readout example

What a week-four readout looks like.

Pilot readout · Ticket triage + routingIllustrative
−63%Time to resolution
98%QA pass rate
−41%Cost per ticket

Illustrative readout to show the format, not a client result. Your pilot reports against the baseline agreed in week one.

What you get

Four things you keep, whatever you decide.

  • A live workflow in production

    One workflow running on BergFlow and BergAuto, with a review path and an owner on every exception.

  • Measured baseline

    Before-and-after numbers on the metric agreed in week one, from the same data.

  • Deployment blueprint

    Rules, thresholds, review paths and integrations written down, ready to scale or hand over.

  • Decision on your terms

    Scale it, extend the pilot or stop. The blueprint and the baseline are yours either way.

The pilot brief

Pick the workflow. We’ll scope it.

Four lines are enough: the workflow, where it runs, how much volume it carries and what good would look like. We reply within one business day with a pilot plan.

  • The workflow, in your words
  • The systems it touches
  • Rough weekly volume
  • The number you want to move

Write the pilot brief

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Questions

Questions about the pilot

Scope, cost, what you provide and what happens after.

The pilot

What happens in a 4-week pilot?

Week 1 audits the workflow and agrees the baseline, week 2 builds the rules and review paths, week 3 runs in shadow and then live on clear cases, and week 4 measures the result against the baseline.

Do you go live on day one?

No. Week 3 starts in shadow mode: the workflow runs beside your team and its decisions are compared with theirs before anything acts.

What do we need to provide?

One workflow owner, access to the systems involved, sample data through an agreed channel and an hour a week for the readout.

After the pilot

What does a pilot cost?

Pilot pricing is scoped to the workflow and set out in the pilot plan before anything starts.

What happens after week 4?

You decide: scale the workflow, extend the pilot or stop. The blueprint and the baseline are yours either way.

Pick the workflow. We’ll scope it.

Four weeks, one workflow, one number. We return the plan within one business day.

Write the pilot brief Talk to BergLabs