Skip to content Skip to footer

Start a Pilot

From workflow audit to measured proof — in 4 weeks.

Every BergLabs engagement starts with a structured 4-week pilot. You pick the workflow. We map, design, deploy, and measure it — so you have evidence before you scale.

PILOT PATH Audit to measured proof 4-WEEK PILOT 01 02 03 04 WEEK 01 Audit MAP FLOW WEEK 02 Build WIRE RULES WEEK 03 Run LIVE QUEUE WEEK 04 Prove MEASURED MEASURED PROOF PILOT READOUT TIME-TO-RESOLUTION -63% QA PASS RATE 98% COST PER TICKET -41% WEEKS 4OUTCOME measuredPILOT controlled

The 4-week pilot

Diagnose. Design. Deploy. Measure.

Week 1Diagnose

Workflow audit and bottleneck mapping. Volume, systems, rules, exception paths, and success metric identified.

Week 2Design

Operating model and system blueprint. Queue ownership, automation boundaries, QA cadence, and reporting defined.

Week 3Deploy

Pilot pod or automation flow goes live. Real work, real queue, real SLA.

Week 4Measure

Speed, quality, cost, and control benchmarked against the baseline agreed in Week 1.

What you get at the end

Evidence, not a slide deck.

A live workflow in production

Real work moving through a controlled queue with SLA and QA active.

Measured baseline

Speed, quality, cost, and control — benchmarked against your Week 1 numbers.

Deployment blueprint

The operating model, automation boundaries, and staffing plan to scale.

Decision on your terms

Scale or stop. The evidence is yours either way.

The pilot brief

Tell us the workflow, the volume, and the systems. We come back with the pilot plan within one business day.