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Case studies

Operating evidence from BergLabs delivery decks.

These case studies use the metrics and scope stated in the Decks & Info source material. Proposal-only engagements are labeled as scope, not outcomes.

India's largest e-retail platform

Search pain reduction across high-volume catalog discovery.

46% to 26%search pain reduction
2.5M+query-product pairs labeled
1.2M+catalog errors corrected
$15M+annual revenue lift stated in source deck

Multimodal annotation across text, image, and video; semantic matching for 50K+ terms; catalog cleanup at operational scale. Source deck also reports 98% accuracy against a 93-96% industry benchmark and 35% faster, 25% lower cost than Taskmonk.

India's top travel platform

Property listing quality and booking conversion.

8%increase in property bookings
98%property-detail accuracy
12%content quality score improvement
Multi-modalproperty data review

The deck frames this as annotation and quality operations for property content, where listing accuracy directly affects conversion and traveler trust.

India's largest seller aggregator

Seller onboarding and quality-check throughput.

50%increase in seller approval rates
9%Seller NPS uplift
80%reduction in QC TAT
AI + QCattribute extraction and review

BergLabs used AI-assisted attribute extraction from image and text data, category detection, and a simpler quality-check flow to reduce turnaround time.

Large manual annotation program

Human review plus confidence scoring for faster delivery.

30%faster turnaround
15%cost savings
96%accuracy
>0.9confidence threshold for low-risk segments

The source deck describes a continuous learning loop where high-confidence items move faster and ambiguous items stay with trained reviewers.

Global payments network engagement

AI-native catalogue operations pilot scope.

30 dayspilot window in source deck
2,000+operations and technology delivery workforce cited
15ICs and leads cited
Scope onlyno outcome metric reported

The global payments network source deck is an introduction and pilot proposal. It supports capability and pedigree claims, not completed-outcome claims.