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Enterprise Workflow Automation

Automate the step. Keep control of the decision.

BergAuto automates routine, repeatable workflow steps and pre-annotation — classification, extraction, routing, formatting — and routes low-confidence steps, exceptions, and decision points to human review before work proceeds.

AUTOMATION BOUNDARY AI AUTOMATES HUMAN Capture INTAKE Classify ROUTE Draft PROPOSE HUMAN DECISION GATE - APPROVE Execute COMMIT 3/4 STEPS AUTO 1 DECISION HUMAN ON AUDIT LOGGED
100%Actions scored for confidence
4Escalation paths (AR / HR / SE / MO)
0Unaudited auto-actions

How it runs

Gated, routed, audited.

01

Confidence thresholds

Every automated action carries a score. Steps below threshold route to human review before continuing.

02

Exception routing

Exceptions route to the right specialist review lane based on workflow, risk, and domain.

03

Audit by default

Every automation action, confidence score, and review outcome is logged. No post-hoc reconstruction.

Confidence thresholds

Where automation stops and review starts.

< 70%Specialist review (always human)
70–85%Team lead review
85–94%QA sample review
≥ 94%Auto-proceed (audited)

Need more than automation?

Need a fully managed operation?

If the whole queue is the problem — not one step — Managed Operations runs it end to end.